About Us

Who we are

Our real-world understanding of ‘what works’ enables us to provide a highly specialist, performance-focused approach to strategic and operational challenges.

Some consulting firms treat business sectors as interchangeable, but at PublicCo, we know that this ‘one size fits all’ philosophy is flawed. In effective public service management there are unique drivers of success. The sectors we specialise in are:

  • Employment support – we work with providers and subcontractors to deliver a range of services from strategy development to optimising operational delivery.
  • Criminal justice – we partner with large providers to develop the products, services and propositions to succeed in the rapidly developing justice market
  • Skills – we support FE colleges and private training organisations to facilitate change in order to optimise performance, attract investment and improve outcomes for learners.
  • Government – we draw on our social policy expertise to guide the development and implementation of new programmes, policies and systems in the UK and internationally.


PublicCo is a joint venture with the Learning and Work Institute (L&W).

The Learning and Work Institute formed in January 2016 from a merger of the Centre for Economic and Social Inclusion (Inclusion) and the National Institute for Adult Continuing Education (NIACE). It is the UK’s leading not-for-profit organisation dedicated to tackling disadvantage and promoting social inclusion. Chris Melvin has an extensive track record of building and delivering high performing public services. Together, Inclusion and Chris established PublicCo to provide essential consultancy support to organisations delivering public sector contracts.

What we do

Click on an icon to explore the services we offer

business development

Our business development services include:
  • End-to-end bid management
  • Subject matter expertise and market intelligence
  • Stakeholder engagement
  • Delivery model design and innovation
  • Financial modelling
  • Supply chain development
  • Critical review and mock scoring

We work with our clients to drive growth by directly supporting their business development activity both in the UK and abroad. Our sectoral insight combined with our commissioning and procurement expertise means we can help you develop compelling commercial propositions. 

At PublicCo, our experts understand the complexities of engaging with government procurement cycles. We work with you from opportunity identification and assessment, to delivery model design, bid submission and contract negotiation. Our insights and guidance help ensure you submit a winning proposal.

performance improvement

Our performance improvement services include:
  • Strategic review of current delivery
  • Performance improvement planning
  • Operational planning
  • Service redesign
  • Service innovation
  • Managing change

As experts in public service design and delivery, we recognise the increasing pressure on providers to deliver ‘more for less’. Our operational experts employ a systematic, insight-driven approach to help you overcome this challenge.

We work with you to evaluate your current performance, identifying where improvements can be implemented and costs reduced. We develop practical, financially-grounded solutions that maximise your output whilst reducing the capital and resources you use.

organisational development

Our organisational development services include:
  • Interim management
  • Benchmarking
  • Governance and organisational structure
  • Programme implementation
  • Performance management systems
  • Supply chain management
  • Internal and external communications
  • Stakeholder management

Our experience, gained with multiple providers and government organisations enables us to assist you to deliver a consistently high performing service. 

We help you to implement, embed and optimise new programmes, manage supply chain delivery and motivate your teams to support performance. We draw on our extensive experience of successful and innovative delivery across similar services to help enhance your organisational capabilities.


Our strategy services include:
  • Developing diversification strategy and routes to market
  • Reviewing investment opportunities
  • Market analysis
  • Competitor analysis
  • Business planning
  • Developing your brand and messaging

Strategy and planning are essential for success. PublicCo is expert at leading effective strategic thinking. Our support will help you maintain your competitive advantage, improve results and grow your business. 

Whether targeting market growth, exploring opportunities to diversify, or developing your brand presence, we can provide you with the framework for effective strategy development. Our evidence-based approach will guarantee that you make informed, insightful decisions that marry commercial opportunity to organisational capability.

“PublicCo has delivered from the first day we engaged with them. They took a complex project and were able to understand the demands of the diverse group of stakeholders, the pressing timeline and the need to respond quickly. We are now in the 3rd phase of our engagement which has changed to an implementation phase and we continue to be impressed. We will be working with PubliCo for a long time to come.”

Matt Tudor, Head of Business Development, Bridgwater College

“Interserve has engaged with PublicCo to support several large scale bidding rounds. The PublicCo bid specialists have an exceptional understanding of successful bid management and produce high quality submissions every time. ”

David Knowles, Development Director, Interserve

“I worked with PublicCo from bidding stage to the implementation of MoJ's Transforming Rehabilitation. I think it is fair to say that without their guidance, support and deep expert knowledge of probation we would not have been successful. Their passion for the sector shines through not only in the work but in the results. ”

John Baumback, Director, Seetec

“Andy has been supporting KPMG KSA for past two years as our employment programmes Subject Matter Expert. His energy, sense of humour, commitment and desire to effect real and lasting positive change have been much appreciated and he has been a valued asset to the team.”

Saim Khan, KPMG KSA

“PublicCo added value by using their deep sector experience to think ahead and develop a solution that was not only culturally appropriate but also addressed the challenges that lay ahead in implementation”

Professional services organisation

“Working with PublicCo has been really energising and we felt we got great value for money. It’s been a pleasure”

Welfare to work prime provider

“PublicCo brought insight, passion and energy. They were a real pleasure to work with”

Professional services organisation

“Working with PublicCo was great. Our confidence in their confidentiality process enabled us to share ideas in the knowledge that conversations were carried out with complete discretion”

Welfare to work prime provider

“Thank you for the help, support and inspiration given to us. I would not hesitate to use you again and will certainly be recommending you”

Regional charity

“PublicCo offered us a fresh perspective and practical, operationally viable solutions based on a deep understanding of the issues”

Welfare to work prime provider

18.06.18 | 10:40

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06.06.18 | 12:22

PublicCo and CollabGroup have collaborated to conceptualise the key drivers for change in the...

06.06.18 | 12:06

PublicCo and CollabGroup have collaborated to conceptualise the key drivers for change in the...